Emergency Contacts

Need an emergency repair?
NB Housing provides tenants with an emergency repair service 24 hours a day, 7 days a week.

In an emergency, speak to us 24/7

Out of Hours Emergencies, call 0330 1230341

In the case of an emergency repair, when the office is closed, call Radius Connect, and a member of their staff will assess the repair by your description and decide if it qualifies as an emergency. If deemed an emergency, they will pass your information to a contractor to attend to the repair.

The NB Housing offices are closed for 1 hour at lunchtime, weekdays between 1-2pm, but Radius Connect are open 24/7.


Report it to us online.

NOTE: Use these dedicated forms if you want to Report a Problem, Fault or Repair, submit a Compliment, Comment or Complaint, if not use the general enquiry form below.