The NB Housing Team

At NB Housing, we value our staff team. As an Investors in People GOLD award recipient, we aim to continuously improve our staff skills and development opportunities to equip us to deliver the best service to our tenants.

The team standing behind gold balloons that spell 'GOLD'

Our committee

Board members

Headshot of Ursula Mayers

Ursula Mayers


Headshot of Tom Mervyn

Tom Mervyn

Vice Chair

Headshot of Jane Shaw

Jane Shaw


headshot of Brain Reid

Brian Reid

Board Member

Headshot of Bob Hopkin

Bob Hopkin

Board Member

Headshot of Andrew McFarline

Andrew McFarline

Board Member

Headshot of Brenda Morgan

Brenda Morgan

Board Member

Meet our

Senior Managers

Headshot of Donnal Conway

Donal Conway

Chief Executive Officer
After qualifying with a BSC Honours Degree in Housing Management in 1996, Donal took up a position with Flax Housing Association in North Belfast. From there Donal has acquired 26 years direct experience working in social housing with 20 of those years at a senior management level. Donal became Chief Executive of Flax Housing Association in 2005 and in 2014 he became the Chief Executive of NB Housing.
He is responsible for delivering key strategic drivers to execute the association’s business, leadership and customer-focused objectives. His role is to support the Chair and the Board in determining and delivering the vision, strategy and direction of the association within robust controlled corporate governance arrangements.
Headshot of Caroline Keenan-Jackson

Caroline Keenan-Jackson

Director of Housing & Corporate Services
Caroline has over 30 years social housing experience. Her career started with a Housing Association placement in London, before moving on to an executive role in Chicago. Since returning home to Northern Ireland she has worked in management positions within residential and supported accommodation before taking up her current position at NB Housing as Director of Housing & Corporate Services.
 As well as a BA Hons Degree and Diploma in Industrial Studies from UU, Caroline holds a Master of Social Science in Organisation and Management and a Certificate in Residential Management from QUB. Caroline is also an accredited Member of the Chartered Management Institute.
Headshot of John Brooks

John Brooks

Director of Development & Property Management
John Brooks joined NB Housing in 2014, having worked in the social housing sector since 1999 working in through variety of roles within Development, Housing Management and Maintenance. <br>
John is an Open University graduate and holds postgraduate diplomas in Housing and Construction Business and Project Management from the University of Ulster.

Meet Our

Team members

Operational Managers 5
Officers 11
Headshot of Pauline Campbell

Pauline Campbell

Housing Manager

Headshot of Nuala McCallum

Nuala McCallum

Foyer Manager

Headshot of Julie Edwards

Julie Edwards

Finance Manager

Headshot of Philip Canter

Philip Canter

Maintenance Manager

Headshot of David Erskine

David Erskine

Development Manager

Amanda Magee

Housing Officer

Leona Callaghan

Maintenance Officer

Janet Anderson

Assets Officer

Jacqueline Junk

Assistant Maintenance Officer

Ian Graham

Development Officer

Matt Doyle

Finance Officer

Stacey Maguire

Assistant Finance Officer

Lindsay Gibney

Corporate Services Officer

Sean Meighan

Housing Officer

Alice McQuillan

Housing Officer

Join our growing team

Visit our careers page to see what position we are currently recruiting for.