The NB Housing Team

At NB Housing, we value our staff team. As an Investors in People GOLD award recipient, we aim to continuously improve our staff skills and development opportunities to equip us to deliver the best service to our tenants. 

The team standing behind gold balloons that spell 'GOLD'

Our committee

Board members

Nicola Barber

Nicola Barber

Chair
Nicola Barber, Chartered Fellow (FCIPD), Chair of the CIPD NI Branch. Nicola is an experienced HR professional with more than 20 years senior experience in a range of industries and sectors. With a passion for learning, Nicola holds Master’s Degrees in HR and in Housing Studies and is a qualified Mediator, Coach and Mentor. Nicola is committed to voluntary and community work and has been on a Board with local Housing Associations for more than 12 years. Nicola has worked previously in social housing both in Northern Ireland and Scotland. Nicola is Chair of the Board and is a Member of the Audit, Risk & HR Committee
Headshot of Brenda Morgan

Brenda Morgan

Vice Chair
Brenda Morgan MBE has over 30 years’ experience of business development and commercial relationships in the tourism, travel and aviation industry. Brenda has worked with key stakeholders within the Travel and Tourism Industry reaching across the public and private sector and was elected on the council for the Northern Ireland Chamber of Commerce and Industry for 8 years. She was awarded an MBE in the Queen’s New Year’s Honours List for her Services to Economic Development to Northern Ireland in 2016. Brenda is also a founding member and Chair of NI Tourism Alliance since 2018 and is Chair of the Audit, Risk and HR Committee.
Jane Shaw

Jane Shaw

Board Member
Jane has worked in business and finance for over 20 years, currently Managing Director of The Elmfield Institute, an organisation supporting wellbeing in the private and voluntary sectors. Jane is a Member of the Finance Committee.
headshot of Brain Reid

Brian Reid

Board Member
Brian is a Chartered Member of the Royal Institution of Chartered Surveyors (FRICS) and Chartered Management Institute (FCIM) and has an MBA from the Open University. Brian has over 30 years’ experience in residential surveying in N Ireland and is the Regional Development Director for e.surv Chartered Surveyors, the largest firm of residential surveyors in the UK. He is also a Member of RICS NI Board and a Valuation member of the NI Valuation Tribunal. Brian is a member of the Development and Property Management Committee.
Bob Hopkin

Bob Hopkin

Board Member
Bob has 33 years experience in the construction industry and is a chartered member of the Chartered Institute of Building (CIOB) since 2006. He also holds a Business Masters degree, with distinction, in Development and Innovation. For the past 21 years ago, he continues to work for Europe's largest public social housing provider, the Northern Ireland Housing Executive (NIHE), holding various technical management positions. Bob currently sits on the Development and Property Management Committee
Owen

Owen Judge

Board Member
Owen is a Chartered Accountant (ACA) and Certified Information Systems Auditor (CISA). He currently works as an Internal Audit Manager at Pearson, specialising in finance, technology controls, digital transformation, and governance across global operations. Owen brings experience from previous roles at JP Morgan and KPMG, where he led IT audits and risk management initiatives. He joined the NB Housing Board in July 2023 and sits on the Finance Committee.
Natalie Shortt

Natalie Shortt

Board Member
Natalie Shortt has 18 years’ experience in the construction industry working as a chartered Quantity Surveyor and as a NEC Project Manager, across residential, commercial and infrastructure sectors for public and private clients. She currently works for Northern Ireland’s public transport operator Translink in the Contracts and Frameworks department. She is committed to tenant well being, affordable housing and sits on the Housing Management Committee.
Erin Kerr

Erin Kerr

Board Member
Erin is an Anthropologist and Chartered Member of the Chartered Institute of Housing. She joined the housing sector through the Northern Ireland Housing Executive’s Housing Services Graduate Programme in Autumn 2023 and has embraced every opportunity to learn, grow and contribute. An active member of the CIH Futures group since starting her career, Erin is passionate about continuous learning and broadening her knowledge through new experiences and challenges. In her current role, Erin leads Graduate and Apprenticeship Programmes, championing the next generation of housing professionals and supporting the development of future talent across the sector. Erin is a member of the Housing Management Committee.

Meet our

Senior Managers

Headshot of Donnal Conway

Donal Conway

Chief Executive Officer
After qualifying with a BSC Honours Degree in Housing Management in 1996, Donal took up a position with Flax Housing Association in North Belfast. From there Donal has acquired 26 years direct experience working in social housing with 20 of those years at a senior management level. Donal became Chief Executive of Flax Housing Association in 2005 and in 2014 he became the Chief Executive of NB Housing.
He is responsible for delivering key strategic drivers to execute the association’s business, leadership and customer-focused objectives. His role is to support the Chair and the Board in determining and delivering the vision, strategy and direction of the association within robust controlled corporate governance arrangements.
Headshot of Caroline Keenan-Jackson

Caroline Keenan-Jackson

Director of Housing & Corporate Services
Caroline has over 30 years social housing experience. Her career started with a Housing Association placement in London, before moving on to an executive role in Chicago. Since returning home to Northern Ireland she has worked in management positions within residential and supported accommodation before taking up her current position at NB Housing as Director of Housing & Corporate Services.
 As well as a BA Hons Degree and Diploma in Industrial Studies from UU, Caroline holds a Master of Social Science in Organisation and Management and a Certificate in Residential Management from QUB. Caroline is also an accredited Member of the Chartered Management Institute.
Headshot of John Brooks

John Brooks

Director of Development & Property Management
John Brooks joined NB Housing 2014, John began his career with BIH Housing Association and with over 25 years’ experience he has held various, housing, technical and managerial roles within the property development, maintenance & asset management environment. <br> Through these various roles he has gained significant experience in the areas of development. asset management, project management, and procurement.

Meet Our

Team members

Headshot of Pauline Campbell

Pauline McNaughton

Housing Manager

Headshot of Nuala McCallum

Nuala McCallum

Foyer Manager

Headshot of Julie Edwards

Julie Edwards

Finance Manager

Headshot of David Erskine

David Erskine

Development Manager

Kia Hellens

Kia Hellens

Business Improvement Manager

Chris McVeigh

Chris McVeigh

Customer Repairs Manager

Join our growing team

Visit our careers page to see what position we are currently recruiting for.